Your privacy and the security of your information are important to Conslto .
Conslto is a healthcare platform that helps patients connect with doctors and manage healthcare appointments and related services. This Privacy Policy explains how Conslto collects, uses, stores, and protects your personal information when you use our application, website, and services.
Depending on how you use Conslto , we may collect the following information:
We may use the information collected through Conslto to:
Conslto may process healthcare-related information that you voluntarily provide while using the platform. Such information may be used to support appointment management and healthcare services. Users should provide only accurate information that is necessary for the intended service.
When you schedule an appointment through Conslto , we may process information such as the selected doctor, appointment date, appointment time, appointment type, consultation details, and payment status.
This information is used to manage appointments and provide the requested healthcare services.
Payments made through Conslto may be processed through authorized payment providers. We may maintain transaction-related information such as payment status, transaction references, appointment information, and payment amounts.
Conslto does not intentionally store complete card credentials when such information is processed directly by an authorized payment provider.
Conslto may share relevant information when necessary to provide the requested services.
Conslto may send notifications relating to appointments, payments, account activity, healthcare services, security alerts, and important platform updates.
Promotional notifications, where applicable, may be controlled through available notification preferences.
Patients may submit ratings and reviews about doctors and services. Reviews may be used to improve service quality and may be displayed within the Conslto platform according to the applicable platform rules.
Conslto takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain account and transaction records, resolve disputes, maintain security, and comply with applicable legal requirements.
Subject to applicable laws and platform requirements, you may request access to, correction of, or deletion of your personal information.
You may also contact Conslto if you believe that your information has been used incorrectly or if you have questions about how your information is handled.
Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify Conslto if they believe their account has been accessed without authorization.
Conslto is not intended for independent use by children without appropriate parental or guardian involvement. Where healthcare services are provided to a minor, information should be submitted by an authorized parent, guardian, or other legally authorized person.
Conslto may use trusted third-party services for functions such as payment processing, notifications, authentication, hosting, analytics, and technical infrastructure. These providers may process information only as necessary to provide their services and according to their applicable terms and privacy policies.
Conslto may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Updated versions will be made available through the Conslto application or website.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Conslto support team.
For privacy-related questions, account information requests, or concerns about your data, please contact the Conslto support team.